8 Questions Hoteliers Ask about trivago Business Studio

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After seeing how much interest our post “6 Questions Hoteliers Ask about trivago” received, we thought it would be helpful to publish a follow-up article on another topic hoteliers frequently ask us about: trivago Business Studio.

If you don’t yet have a trivago Business Studio account, you can register for one here — it’s free and easy to do.

So, without further ado, here are the answers to your top eight most frequently asked questions about trivago Business Studio and how to use your account to make changes to your property profile on trivago.

#1 What is trivago Business Studio?

It’s the full metasearch marketing solution that enables independent hoteliers to improve their online marketing performance with apps they can mix and match. With trivago Business Studio’s tailored suite of apps, your property can be discovered by millions of travelers worldwide.

#2 Is trivago Business Studio free for hoteliers?

Yes, the trivago Business Studio platform is completely free of charge. You can register for free, regularly manage your property profile for free, and take advantage of free performance analytics.

When you’re registered on trivago Business Studio, you can access your Property Details app to update your profile by adding high-quality images, compelling descriptions, and comprehensive information about your property as often as you like — and we encourage you to do so often.

If you’re a hotelier looking to take your success on trivago to the next level, you can add apps that give you a competitive edge and increase the value of your profile.

And if you’d like to promote your website rates on trivago to drive more direct bookings, we have an app for that as well.

#3 How can I recover my password?

If you’re not able to log in to your Business Studio account because you’ve forgotten your password, you can recover it by clicking here.

#4 How can I change the name of my property on my profile?

To change the name of your property as it appears on trivago, you need to first access the Property Details app in your Business Studio.

Once you’re in the app, choose the Basic Information tab. From there, you’ll be able to update your property address, including the name of your hotel, by clicking on the Edit button next to your property’s name.

If you’d like to localize your property name, address, and website in other languages for travelers in specific countries, go to the Language section at the bottom of the Basic Information page to add that information.

When you’ve completed the edits, remember to click on the Save button.


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#5 How can I change the star classification of my property on my profile?

Again, start by logging in to your trivago Business Studio account, then access the Property Details app. From there:

  • Click on the Edit button next to your property’s name
  • Scroll down the page to the Star classification section to select the correct number of stars.

Be sure to click Save when you’re finished.

#6 How can I change the phone number listed for my property on trivago?

After logging in to your trivago Business Studio account and accessing the Property Details app:

  • Click on the Edit button next to your property’s name
  • Scroll down until you get to the Contact information section.
  • There you’ll find the fields for adding and changing all your contact details, including your phone number.

When you enter a new number for your hotel, be sure to use the following format:

+ country code (area code) local phone number

Example: +44(123)1234567

As with all changes you make to your property details, be sure to click on the Save button before leaving the page.

#7 How long until my changes are visible on trivago?

After you’ve uploaded new content in the Property Details app, it can take up to 24 hours to appear live on trivago.

#8 Can I delete my property profile if my business closes?

Of course. If you’ve closed your property and would like us to remove your profile from trivago, simply write to us at studio@trivago.com with this request.

Do you have more questions about trivago Business Studio or your account? Are you interested in learning how you can get more from your account and your property profile? Feel free to ask your questions in the comments section below and we’ll be happy provide the answers.

 

Claim your property’s trivago profile today.

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