Browsing: Hoteliers’ Stories

Hear from fellow hoteliers sharing their experiences using technology, their perspectives on the industry, and their advice for running a hotel business.

LGBTQ tourism may seem like a new phenomenon, but it’s far from it. In fact, one could argue that Hanns Ebensten, also known as the father of gay travel, set the wheels in motion with He Travel and its first gay-only tour of the Grand Canyon in 1973. Given that June marks Pride Month—a time to celebrate LGBTQ achievements but also to create awareness of the issues and struggles that persist in societies around the world—we felt compelled to reach out to hoteliers of the LGBTQ community to hear their insights into this segment of the industry that’s grown and…

Even though women are still underrepresented in the hospitality and tech industries, with only 1 in 22 CEOs, and 1 in 9 presidents being a woman, their presence is much more profound than ever. Today, women in hospitality and technology bring with them great perspective and expertise. They’re fearless in voicing their opinions and are building their own path to success and unprecedented growth. We had the privilege to speak with Irene Talg, General Manager at Hotel Tigaiga on Tenerife, and Tiziana Laterza, Hotel Manager at Grand Hotel Excelsior Vittoria in Sorrento, who share a few things in common beyond their success in a…

There’s one thing that every hotel has in common—they all need bookings. And for independent hotels, this is often tied to the need for increased exposure. To solve both problems, many hotels have turned to Rate Connect, a product within trivago Business Studio that allows hoteliers to advertise their direct rates to millions of travelers on trivago. Let’s look at how one independent hotel was able to boost its visibility and increase direct bookings by implementing a Rate Connect campaign into its hotel marketing strategy. Cavallino Lovely Hotel Cavallino Lovely Hotel is a 4-star, 33 room property located in the…

Last November we revealed the national winners of the trivago Awards 2019. Now it’s time to zoom in on the exceptional properties that represent the very best of hospitality in their countries at a regional level — the winners of the Local trivago Awards 2019. The trivago Awards are the highest endorsement trivago gives to hotels, in recognition of their achievements throughout the year. “As a leading global hotel metasearch with data on millions of aggregated guest ratings, we are well positioned to identify the top-rated hotels that are delivering exceptional guest experiences,” said Johannes Thomas, trivago Managing Director and Chief Revenue…

Last November we revealed the recipients of the trivago Awards 2019: the winning hotels and alternative accommodations providing the best guest experiences and online booking journeys to today’s travelers. Now we’d like to introduce some of the hard-working and forward-looking hoteliers behind these award-winning properties. The aim of these interviews is twofold: Both to recognize the passion and dedication required of running a hotel, as well as to bring to light the common challenges all hoteliers are facing. For this issue, we spoke with Andrew Soares, Digital Sales and Marketing Manager of trivago Award-winner INNSIDE by Melià New York NoMad.…

Last November we revealed the recipients of the trivago Awards 2019: the winning hotels and alternative accommodations providing the best guest experiences and online booking journeys to today’s travelers. Now we’d like to introduce some of the hard-working and forward-looking hoteliers behind these award-winning properties. The aim of these interviews is twofold: Both to recognize the passion and dedication required of running a hotel, as well as to bring to light the common challenges all hoteliers are facing. For this issue, we spoke with Melanie Harvey, PR Director and General Managerof trivago Award-winner ibis budget London Whitechapel. The marketing executive of…

To all the new-to-the-scene hoteliers out there looking for ideas on how to get a nascent hotel business up and running and wildly successful as quickly as possible: we hear you. And to get you the best advice possible, we called in our on-the-ground specialists: Jamie Patterson and Matt Chojnacki, who recently took over managing the exquisitely renovated, 10-suite 19th-century-castle-turned-luxury-guesthouse in Poland called The Palace at Osowa Sien. The wife-and-husband hotel management team shared with us their innkeeping experiences. Even better, they revealed the hotel business initiatives that are quickly making The Palace at Osowa Sien a must-stay spot for…

Hotels around the world are discovering how to increase direct bookings with trivago’s Rate Connect: the tool that enables them to promote their website rates on their trivago profiles. With features such as optimized budget recommendations and automated CPC bidding, Rate Connect is not only making it possible for hotels to win back their direct bookings — it’s making it cost-effective and easy as well. Here’s a look at how one independent hotel was able to take control of its direct business and distribution with just a booking engine, a Rate Connect campaign, and a little entrepreneurial passion. Wellness Center…

Last November, trivago revealed the hotels that travelers all around the world consider to be the very best — the winners of the trivago Awards 2018. These awards are our chance to recognize the top hotels by country, in six categories: 3-star hotels, 4-star hotels, 5-star hotels, Alternative accommodations, Value for money and Chain hotels. In our first interview series with award-winning hoteliers, we caught up with Jennifer L. Buchter, General Manager of AmishView Inn & Suites in Pennsylvania, US. Today, we’ll cross the ocean to discuss hospitality with owners of an acclaimed hotel in the United Kingdom. Set in mature gardens…

In today’s world, travelers can choose from an enormous range of accommodation options and offers. They compare prices, look at reviews, and pick the hotel that meets their requirements. Hotel guests then leave reviews and ratings online about every aspect of their experience. Last November, trivago revealed the hotels that travelers all around the world consider to be the very best — the winners of the trivago Awards 2018. These awards are our chance to recognize the top hotels by country, in six categories: 3-star hotels 4-star hotels 5-star hotels Alternative accommodations Value for money Chain hotels Nestled in lush Amish farmland…

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