What are the best hotel amenities to offer your guests? The answer will depend entirely on who your guests are.
Because apart from room quality and cleanliness, which are absolute musts for all types of travelers, guest expectations and needs can vary greatly. To meet them, you’ll need to identify the traveler types you’re attracting.
We can help with that.
Your Visitors’ Profile in your trivago Hotel Manager PRO account will tell you if your trivago traveler audience is made up of business travelers, vacation travelers, or weekend travelers. These insights will help you understand the type of traveler interested in booking with you — and the list below will help you equip your hotel with the amenities that’ll meet their needs. (Tip: breakfast is another top-requested amenity across the board).
There are also suggestions of the special offers to promote to each type of traveler to secure their business.
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Best hotel amenities for business travelers
High-speed Internet — For seamless digital conferences, communication, and more.
Ample power outlets — To keep gadgets plugged in and electronics charged.
Desk — For a comfortable and convenient workspace.
Iron and ironing board — To smooth out any wrinkles in that business suit.
Special offer suggestion | Free drink — To wind down after a tough day.
Special offer suggestion | Discount on dry cleaning — For a perfectly, professionally pressed ensemble.
Best hotel amenities for vacationers and holidaymakers
Kitchenette (or fridge, microwave, and coffee maker) — For the convenience and simple comforts of home.
Recreational facilities and spa services — So guests can be as active, entertained, or relaxed as they please.
Dining options — Limited on-premises restaurants? Have a list of local recommendations.
Special offer suggestion | Free airport shuttle — For hassle-free transportation to your property.
Special offer suggestion | Free daily newspaper — To help guests stay in the loop, even while off the grid.
Best hotel amenities for weekend travelers
Flexible check-in and check-out — Because a 36-to-48-hour travel window can mean arriving late at night and leaving at the crack of dawn.
Quality toiletries — Since they’re likely traveling as light as possible, and with carry-on luggage only.
Complimentary luggage storage — So even before the room is ready or after checking out, they can lock up their valuables and explore the area weekender-bag free.
Proximity (or easy access) to tourist attractions —So they can make the most of their limited time.
Special offer suggestion | Free parking — For those weekenders driving in for a quick getaway.
Special offer suggestion | Pets stay for free — Because finding even short-term (and last-minute) pet-sitting arrangements can be next to impossible.
Ready to identify your target traveler types and pitch them your special offers? Head over to trivago Hotel Manager PRO to review your Visitors’ Profile:
Have deeper insights into who your guests are? Find their must-have amenities on the list below:
Best on-trend hotel amenities for millennial travelers
Free high-speed Internet — For staying active on social media, researching local spots to visit, finding dining options, and more.
Communal spaces for living and co-working — So they can be alone together while social networking and working on their tech start-ups.
Proximity (or easy access) to culture spots — For authentic engagement with the local scene.
Hands-on classes (i.e. cooking classes, art classes, yoga classes) — For a transformational travel experience.
Special offer suggestion | Unique experiences — Creative, outside-the-box activities no other competitor is facilitating.
Special offer suggestion | Pets stay for free — Because 65% of millennial pet owners would find separation from their pet more stressful than separation from their phone, according to a study.
Special offer suggestion | Free bike use — So they can get out there and have all those authentic experiences.
Best kid-friendly hotel amenities for family travelers
Kid-friendly bathroom and bath essentials — A step-stool so the little ones can reach the sink; gentle soap for a tear-free bathtime.
Baby cribs and child cots — A place for everyone to have a good night’s sleep.
Laundry facilities — Because traveling with kids is messy.
Special offer suggestion | Kids stay for free — Because traveling with kids can also be expensive.
Special offer suggestion | Kids eat free — So parents can go on and splurge on that three-course meal (plus extra appetizers).
Special offer suggestion | Discount on laundry service — A vacation from doing laundry? Yes, please.
Best romantic hotel amenities for honeymooners
Wellness spa — Perfect for relaxing and recuperating after the hustle and bustle of a wedding.
Luxurious bathrobes — To wear while drinking champagne in bed.
Room service — So they never have to leave their love nest.
Special offer suggestion | Free bottle of champagne — The classic newlywed indulgence.
Special offer suggestion | Free gift basket — To celebrate their marriage and make their special-occasion stay sensational.
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