the 17th century period facade of hotel casa do outeiro tuias

5 Little Details that Make a Big Impact on Guest Experience

A couple of weeks ago, I left office life behind for a few days to make the most of a long weekend. While in the land of pumpkin jam and port wine, I had the pleasure of staying at a breathtaking B&B—for the second time around. Nestled in the hillsides of Portugal’s renowned Douro Valley, the oldest […]

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Digital Travel Summit 2016 in London

trivago Joins the Talk at the Digital Travel Summit 2016 in London

Early this month we’ll be heading to the Digital Travel Summit 2016 in London. While there, we’ll join travel industry executives to discuss how metasearch marketing and technology can successfully improve hoteliers ‘business and drive online revenue growth. With heightened competition in a multi-channel environment, the need for personalization, brand differentiation, and customer loyalty is more pressing […]

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hotel near marina

3 Ways to Attract Millennials to Your Hotel

When it comes to marketing your business, we can’t stress the importance of targeting millennials enough. These thirty-something-year-olds make up a powerful audience of tech-savvy individuals with disposable incomes, a love of travel, and a thirst for life. This group is also completely unlike the travelers who came before them. Millennials have a different set of values […]

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hotel library of books

The Updated List of Must-Read Books for Hotel Professionals

Great books can inspire, encourage, and inform. And who in the hotel business couldn’t use a little inspiration, encouragement, and information now and then? Especially when it allows you to gain new perspectives on your profession and learn from the wisdom and success of others in the industry. But it’s easy to get lost in […]

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desk and computer

10 Web Apps Every Hotelier Should Use

Being a hotelier requires exceptional organisational and multitasking skills. Managing a hotel and having a family life at the same time is the daily reality of many hoteliers. So I’m going to give you a list of 10 Web apps that’ll help you juggle the pieces of your hectic lifestyle. I selected and tested each one myself. You’ll notice they […]

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a bride in her hotel suite

5 Ways to Make Your Hotel Wedding Friendly and Boost Profits

You want what every hotel manager wants: You want to grow your business. Sure, you can streamline your marketing efforts and budget your costs to trim the fat and maximise profits. But you don’t want to stop there. You want to get in on the lucrative niche market that generates over £10 billion annually in the UK alone: weddings. […]

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a young woman sits on a curb and uses her phone to book a hotel

Last-minute Hotel Bookings Are on the Rise

Last-minute hotel bookings are no passing trend. The number of stays booked during the same week as arrival represents a behavioural shift in the way people travel, especially travellers in their 20s and 30s.  And it’s in large part our mobile-dependent lifestyle that has spurred this change. Every day, travellers are turning increasingly to their mobile devices to take care of […]

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The Rise of the Foodie: A Travel Trend Hotels Should Jump On

“Wait, don’t eat that yet! Here, take a picture. Turn off the flash and take it from above. Yeah, that’s it. Let’s see? Here, let me take one of mine.”  I hear this almost verbatim, several times a week. The words are uttered by all kinds of people, in places such as cafés, hotel bars, and restaurants. […]

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a young woman with dark hair with the sea behind her

People Still Prefer Hotels Over Shared Accommodations

Just a few years ago, bunking up in a shared accommodation rented out by a private property owner seemed like a bizarre practice to many travellers. Not anymore. But what is even more noteworthy is the impact this practice has had on travel, culture, and business. Also interesting is the generation at the forefront of this movement, known as […]

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Skyline di Londra

trivago Is Headed to the Travel Distribution Summit 2016

The Travel Distribution Summit, or TDS Europe 2016 as it’s more commonly known, starts tomorrow in London. Hosted by EyeforTravel, this is the biggest meeting place for European travel executives. And it’s about to change the way that you think about the travel sector. Digital disruption If you’ve been in the business for a while, you know first-hand that how […]

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